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Everything you wanted to know about Easy House
Easy House is one of the most experienced management companies in central Israel with many years of proven experience.
The managers of the company, who founded it and manage it in practice to this day, gathered over the years a professional team in a variety of fields - service, maintenance, finance and more. The extensive experience we have gained over the years in managing buildings and apartments is the profit of our customers.
Many of them find themselves dealing with unfamiliar or unusual cases such as a tenant who refuses to pay or maintenance problems that they have not experienced before.
We are here to help solve problems that arise in any building or apartment, to contribute from the extensive professional knowledge we have accumulated and to accompany our clients on any subject that may be required.
Easy House offers its customers a special application that can be used to perform actions quickly without having to wait for a representative.
The municipality did not remove garbage? Is the irrigation system working non-stop? The elevator is stuck? Just open the application submit the service request and you can even add a picture.
You will then receive an inquiry number and we will keep you updated as to the status of the repairs.
If the buildings' representatives wants to check the number of service requests and their status, they can check online in the application and see all current service requests in different views and see what the status is of each service call.
Easy payments of the building's fees is what Easy House is about. Every tenant can log into the application, go through a quick identification check and find out what months he has not paid his fees.
He can then choose the months he wants to pay, enter his credit/debit card information, and he will receive a receipt to his email.
The buildings' representatives can see reports of each tenant any time they want to see who has paid and the total collection status for the whole building.
Easy House advocates absolute transparency. Each quarter, the property owner receives a follow-up report including all repairs that were made as well as the breakdown of the repairs covered by Easy House and the repairs to be covered by the property owner via mail and/or email. The report includes all calls made by tenants to Easy House and a status update of the payment of all monthly bills. Each property owner can choose whether he/she wishes to be contacted by our team for approval of all repairs and repair fees that are not covered by Easy House . Repairs will never be made without the property owner's approval. In addition, the company runs a call center to provide customer service to property owners and tenants 24 hours a day, 7 days a week.